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Security Event Alert

UPDATE – July 14: In the coming weeks, many Aurora customers will receive a written letter from Aurora notifying them of a security event that involved personal information of some Aurora customers. This is related to the recent data security event on the widely used MOVEit file transfer software that PBI uses. PBI is a vendor that is used by Aurora’s third-party administrator to satisfy regulatory obligations in determining whether a policyholder may have passed and to identify any benefits that may be due. Please review the letter carefully as it will explain how to access free credit monitoring and identity restoration services from Norton LifeLock, a global leader in risk mitigation and response.

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Aurora is a California-based insurance company licensed in 46 states and the District of Columbia. We support a wide variety of individual and group life insurance and annuity products, including single and annual premium whole life, term life, deferred and immediate annuities, and qualified retirement annuities.


Contact Us   Service Forms

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Service Forms

Find and download a service form to meet your needs in our convenient library. 

Life Insurance Policyholders

Access service tips, answers, and forms for life insurance policyholders. 

Annuitants

Access service tips, answers, and forms for annuitants.
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Let's Connect

 

Contact Us

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If you prefer to contact us by
phone please call: 1-800-265-2652 

Call us toll-free.

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Hours of operation: 8:30 a.m. to 5:00 p.m. Eastern Time
Monday through Friday